• Claven Holdings Ltd
  • Swan Court
  • Lamport
  • Northamptonshire
  • NN6 9EZ
  • 07486742
  • Tel: 01604210400
  • [email protected]

Privacy Policy Statement

We are committed to maintaining privacy and maintaining the security of any personal information which we receive from you.

We are committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom.

By entering this site you consent to the collection, use and transfer of your information under the terms of this statement.

If you believe that any information we hold about you is incorrect or incomplete or you have any comments, queries or requests relating to our use of your personal information, you should write without delay to the Compliance Officer. Any information which is found to be incorrect will be promptly corrected.

Information that we collect about you

Claven may obtain personal information about you when you use this site. If you make enquiries regarding our services or careers with us you will be asked to send us personal information including, but without limitation, your name and contact details.

All personal information given to us through this site will only be held and used with care and in accordance with this statement and the Data Protection Act 1998.

Use of Information

The personal information on our database about you is not available for sale, loan, rent, licence or use by third parties without your consent except as set out in this statement. The information may be used to administer, support, improve and develop our business.

Each web page access is recorded in a log file. The contents of the log file are analysed to determine how many visitors we serve, what pages they look at most, and from where they connect. This information is not shared with anyone outside our associates or affiliates.

Disclosure of your information

The information you provide to us will be held on our computers in the United Kingdom and accessed by or given to our staff working within the United Kingdom.

We may share non-personal aggregate statistics (group) data about visitors to this site and traffic patterns with our associates, affiliates or other parties within the United Kingdom.
If we enter into a joint venture or we are or our business is sold to or merged with another company or business entity, your information may be disclosed to our new business partners or owners.

We will co-operate with law enforcement agencies as well as related third parties to enforce laws such as fraud and other rights. You authorise us to disclose any information about you to such law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with the investigation of fraud or other activity that is illegal or may expose us or you to legal liability.

Security and Data Retention

In addition to this statement your personal information is protected in the United Kingdom (but not for the avoidance of doubt outside the United Kingdom) by the Data Protection Act 1998. Under this Act we will only process any personal information we hold about you in a lawful and fair manner. We will keep your personal data secure to prevent access by unauthorised third parties and against unlawful processing, accidental loss, destruction and damage. Information provided will be stored on computer for a reasonable period or for as long as the law requires and may be used for analysis purposes as provided in this statement.

Emails

We will not email you in the future other than as provided for in this statement or in response to any emails you send to us. We will not pass on your email address except as set out in this statement.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through “Internet browser cookies – what they are and how to manage them.”

Our use of cookies

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to Google Code.

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